Your new social care bill

From 28th November 2008 Kent County Council are sending out new style social care bills.

There is no change to the way in which the amount you pay is worked out, however, you will notice that the way your bill looks has changed.

Your bill will continue to show the outstanding balance brought forward from your previous bill, payments made during the period and the charges for the given period.

The bill will no longer have 4 lines of charges (one for each week). It will have one line for the charges over the 4 week period, unless your circumstances have changed during that period. Any adjustments will be shown as additional lines.

How to pay
If you pay by direct debit, the amount and date of the next payment to be taken from your bank account is printed above the tear-off slip. The amount will be automatically taken on the date shown.

If you do not pay by direct debit, the back of your bill shows the various payment methods that can be used to pay.

How to contact us
If you have any queries relating to your charge or the contents of your bill, please contact us on 08458 247 100 or complete this simple online form (this link will open in a new window).